Connecting Cultures.
Aligning Performance.
MINDTRIBES is focussed on the Future of Work, Employees and Customers.
Our Solutions
MINDTRIBES delivers business improvement by aligning processes, people, leaders and customers using big data, automation, intercultural capability and leadership expertise. Our 12 month support of clients and performance focus has become our differentiator. We answer 3 big questions for clients:
Who are your diverse customers?
By analysing your changing customer demographics and customer data, and by providing insights into your cross-cultural customers, MindTribes increases your share of the “migrant wallet”
How do you service your customer?
By building your internal capability, and cross-cultural competencies, MindTribes measurably improves your metrics like CSAT, NPS, error rate, duplication, and speed to competence.
Who services your customer?
MindTribes unique, top down (Executive/Board) and bottom up (Line managers) approach to influence strategy, champion and support CALD employees progresses culturally diverse talent.
Selected Clients
From captive to offshored delivery centres, multinationals with globally dispersed teams, to multicultural workforces, all servicing diverse customers; our solutions have provided a major shift in how our valued clients do business.
