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SOLUTIONS

In order to develop cultural inclusion, MindTribes focusses on building cultural capability with our 3 core areas:

Cultural Inclusion of Customers

By analysing your changing customer demographics and customer data, and by providing insights into your cross-cultural customers, MindTribes increases your share of the “migrant wallet”

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Cultural Inclusion of Employees

 

 

MindTribes unique, top down (Executive/Board) and bottom up (Line managers) approach to influence strategy, champion and support CALD employees progresses culturally diverse talent.

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Cultural Capability

 

 

By building your internal capability, and cross-cultural competencies, MindTribes measurably improves your metrics like CSAT, NPS, error rate, duplication, and speed to competence.

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