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SOLUTIONS

In order to develop Intercultural Business Capability, MindTribes answers three key questions:

Who are your diverse customers?

By analysing your changing customer demographics and customer data, and by providing insights into your cross-cultural customers, MindTribes increases your share of the “migrant wallet”

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How do you service your customer?

By building your internal capability, and cross-cultural competencies, MindTribes measurably improves your metrics like CSAT, NPS, error rate, duplication, and speed to competence.

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Who services your customer?

MindTribes unique, top down (Executive/Board) and bottom up (Line managers) approach to influence strategy, champion and support CALD employees progresses culturally diverse talent.

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Want to improve operational and business performance?

 

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